Most frequent question - Customer
1. What are your opening hours?
We are open 7 days of the week] from 10 AM to 11 PM. Please note that our hours may vary on holidays, so be sure to check our website or contact us for special hours.
2. Do you take reservations?
Yes, we do accept reservations. You can make a reservation online through our website or by calling us at +351 920 493 039
3. Can I order food for delivery?
Absolutely! We offer convenient delivery options through our trusted delivery partners. Visit our website or contact us to place your order.
4. Is there a dress code?
We encourage our guests to dress comfortably. While we don’t have a strict dress code, we appreciate a neat and casual attire.
5. Do you accommodate dietary restrictions?
Yes, we strive to accommodate various dietary preferences and restrictions. Please inform your server about any allergies or dietary needs, and we’ll do our best to provide suitable options.
6. Can I host events or parties at your restaurant?
Certainly! We offer event hosting services for both small and large gatherings. Contact our events team at +351 920 493 039 for more information.
7. How do I provide feedback about my experience?
We value your feedback! You can share your thoughts and suggestions by filling out the feedback form on our website or by contacting us directly via email at info@orientetapas.com.
8. Are gift cards available?
Yes, we offer gift cards! They make for a perfect gift for friends and family. You can purchase them at our restaurant or online through our website.
9. What safety measures are in place?
Your safety is our priority. We have implemented [mention safety measures, such as sanitation practices, social distancing, etc.] to ensure a safe and enjoyable dining experience.
10. How can I join your loyalty program?
Joining our loyalty program is easy! Visit our website or ask your server during your next visit to sign up and start earning rewards.
If you have any other questions or concerns, feel free to contact us and we’ll be happy to assist you!